Privacy Policy

 

Last updated: 14th March 2021

Our contact details 

Sweet Peach Cake Studio
116 Reedley Rd
Bristol
BS9 1BE

Personal Information

Most of the personal information we process is provided to us directly by you when you engage our services. During our correspondence and whilst working on a project we are likely to collect the following information:

  • Email address

  • Phone number

  • Delivery address

  • Your name

  • Your business name

We also receive personal information indirectly, from the following sources in the following scenarios:

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This information is shared with Squarespace, the website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

How we use the information

We use the information that you have provided in order to:

  • Contact you with relevant updates or information

  • Help us to understand which pages on my website are useful

  • Find out how people are discovering us

  • Make strategic business decisions based on Analytics data

We do not share your information with anybody else.

Why we collect this information 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting helen@thesweetpeach.co.uk

(f) I have a legitimate interest.

How we store your personal information 

Your information is stored in the following locations, and we have also provided information on how it is removed if you request for it to be deleted.

  • Squarespace

Analytics and cookies information are stored within Squarespace. It is not possible to delete individual analytics records. We are also unable to remove cookies from your computer; information on managing cookies can be found on the ICO website.

  • WhatsApp and Text Messages

Some clients enjoy the convenience of sending information via WhatsApp or text so some personal information may be stored here. If you wish to be removed as a contact or have some/all of our messages deleted, please get in touch. 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at helen@thesweetpeach.co.uk if you wish to make a request. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at helen@thesweetpeach.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 

ICO website: https://www.ico.org.uk